Whinging Ryanair to seek to prevent judge from hearing its cases

June 17th, 2010

Ryanair, the World’s most hated airline, will apply next week to prevent a High Court judge hearing any more cases involving the airline on the basis of the views he has expressed about the company in recent actions, including remarks that the truth and Ryanair are “uncomfortable bedfellows”.

Martin Hayden SC, for Ryanair, told Mr Justice Peter Kelly yesterday his client wished the judge not to hear cases involving Ryanair in light of comments made by him in recent proceedings involving the airline.

Mr Hayden made the application as the court was adjourning proceedings in which Ryanair is being sued over its alleged delays in paying airport charges.

Mr Justice Kelly said he would not hear an application made “on the hoof” and it would have to be brought properly through a motion and grounded on affidavit. He returned the matter to next Monday.

Last week, the judge refused to allow Ryanair to appeal to the Supreme Court against his refusal to allow it to bring a judicial review challenge to new charges at Dublin airport. He ruled that Ryanair had failed to advance any point of law of exceptional public importance arising from his refusal which required determination by the Supreme Court, nor had it advanced any public interest grounds for an appeal.

The judge also told Mr Hayden he could not “be serious” in seeking to appeal orders for costs made against it by the judge in light of his findings that Ryanair had seriously misled the court and told untruths to and about the court and to Minister for Transport Noel Dempsey. He remarked at the time that he could have considered jailing orders in light of the untruths told by Ryanair.

The refusal of leave to appeal means Ryanair cannot pursue its bid for a court order aimed at quashing the Commission for Aviation Regulation’s decision last December approving charges for Dublin airport for the period 2010-14.

Mr Justice Kelly had previously refused Ryanair leave to bring a judicial review on grounds that the airline had itself said its preferred and most effective means of dealing with its complaint about charges was through an appeal to the appeals panel.

The judge had also said, given untruths told by Ryanair to and about the court, and to the Minister, that he was driven to conclude “the truth and Ryanair are uncomfortable bedfellows”.

Woman thrown off Ryanair flight ‘for skin condition’

June 16th, 2010

Ryanair, the World’s most hated airline, have thrown a woman off a flight in Spain because cabin crew feared a rash on her arm was contagious, despite assurances from a doctor on the flight that it was not.

A senior flight attendant noticed spots on the arm of Patricia Roa, a 59-year-old Spanish woman, and asked her to leave the plane before take-off at Madrid’s Barajas airport last Wednesday.

Mrs Roa, who has suffered for ten years from prurigo nodularis – an itchy skin condition that is non-contagious – tried in vain to explain the nature of the disease.

A doctor who happened to be on board confirmed the diagnosis and Mrs Roa telephoned her dermatologist who offered to fax the airline a medical certificate giving permission to fly.

But staff refused to listen and order the woman and her daughter off the flight which was bound for Trapani, in Sicily. Five officers from Spain’s civil guard boarded the aircraft to escort them off after the pair refused to go quietly.

“I was told several times that they did not care what the disease was and that as I could not prove it was not contagious I couldn’t fly,” Mrs Roa wrote in a complaint lodged with police against the airline.

Ryanair emergency landing due to low fuel

June 1st, 2010

A Boeing 737-800 operated by Ryanair, the World’s most hated airline, was recently forced into declaring an emergency and landing at an alternate airport due to being too low on fuel.

The Ryanair flight on the 14th May was due to fly between Stansted and Alicante in Spain but ended up landing safely in Valencia, which is about 70 miles away.

Upon it’s initial attempt to land on runway 10 at Alicante Airport (LEAL), the aircraft experienced windsheer and was forced to go around for another try. This time the crew decided to use runway 28 but again experienced similar wind conditions and aborted the landing.

A “Pan” call was made by the pilot to indicate urgency due to the fact that they were now below the final fuel reserve and the aircraft was diverted to Valencia. But on the approach the situation was upgraded to a full emergency by making a “MAYDAY” call.

After the landing, the final fuel quantities were checked and it was found that there was just 440kg in tank 1 and 470kg in tank 2. The central fuel tank was empty.

The crew re-fueled and continued to Alicante where they arrived over 2 hours late.

Thank goodness for the sake of the passengers that this delay resulted in no trumpet fanfare being played!

An investigation by the Spanish Civil Aviation Authorities is underway.

http://www.fomento.es/MFOM/LANG_EN/DIRECCIONES_GENERALES/ORGANOS_COLEGIADOS/CIAIAC/INVESTIGACION/2010/010_2010ENG.htm

Twitter Weekly Updates for 2010-05-28

May 28th, 2010

Ryanair and the tale of the illegal subsidy

May 21st, 2010

Ryanair, the World’s most hated airline, have recently had an extension to their “contract” to provide flights into and out of Lübeck airport in Germany for another 2 years.

For those wondering where the hell Lübeck is, Ryanair refer to it as Hamburg. It’s far from it, literally. A quick calculation on Google maps shows it being an over an hours coach journey away.

Anyhow, back to the story…

Lübeck is just one of around 200 small, regional airstrips across Europe that Ryanair apparently use to generate hundreds of millions of subsidy payments.

A spokesman for Lufthansa said “If we removed all aid and subsidies received by Ryanair, the company would show a very different economic balance sheet”.

Pending the conclusion of a number of European investigations into illegal subsidies, French newspapers have assessed the situation and believe that these subsidies amount to about 35 million euros in France alone. They base this on the audits carried out at several French airports controlled by local authorities.

Across Europe as a whole they reckon this figure is nearer 660 million euros!!!

Airports funded by state and local taxes and subsidies provide so many free services to Ryanair that the Irish carrier is almost always the better off as part of these agreements.

Some airports do not just provide free staff and check-in desks for Ryanair, it is claimed that they are also responsible for free cleaning of aircraft. Ryanair planes also often have the right to free use of airstrips.

All of this, according to the audits, seems to fall under the guise of “marketing assistance” which basically means that Ryanair will feature these provincial towns in their magazine, on their website and of course that they will bring a few people along for a visit.

In some cases, the net subsidy is up to about 32 euros per passenger, as in Rodez, where Ryanair received more than 3.2 million euros between 2004 and 2006 for only three flights per week in each direction.

Some airports are struggling to pay such sums. Take Bergerac for example, Ryanair has received 2.3 million euros in subsidies from the airport, which has itself been asking for 500,000 euros in aid from the region government in order to avoid bankruptcy.

Currently, airports who refuse to pay run the risk of Ryanair disappearing overnight and reopening a few days later somewhere down the road, in the middle of nowhere.

If Ryanair can behave this way it is because there is no limit to the amount of subsidies that a company may apply to the regions. The company is not obligated to repay any of the aid even if there is a suspension of service.

Until last spring, the issue of competition between airlines and government assistance was mainly managed by the Directorate of Transport of the European Commission. However, things should change now that the new Commission took office, and the European Commissioner for Competition is responsible for competition issues and state aid for all sectors of the economy. According to sources at Lufthansa, this means that the remaining five or six complaints about subsidies received by Ryanair should rapidly be examined and judged.

Twitter Weekly Updates for 2010-05-21

May 21st, 2010
  • RT @rancomu: the 5th time i try to book on ryanair. it keeps crashing. i hate this airline… #

Le Figaro claim French Ryanair crew not paying taxes as required by EU law

May 20th, 2010

French crew from Ryanair, the World’s most hated airline, are allegedly not fully paying tax, social insurance and pension contributions as required by EU law according to the French newspaper Le Figaro.

Ryanair are whinging that the claims are completely false and have notified crews that it will close the Marseille base in November if challenged by the Aix-en-Provence prosecutor.

Michael O’Leary moaned “We are not prepared to have our good name and reputation damaged by these unattributed leaks in the French media or by an unjustified ongoing investigation.

If the French authorities don’t want us to invest in bases and jobs at regional airports, then we will simply move those aircraft and jobs elsewhere.”

Ryanair set to appeal against 3 million euro fines for stranding passengers in Italy

May 19th, 2010

Ryanair, the World’s most hated airline, are set to appeal against the decision by Enac, the Italian civil aviation authority, over the 3 million euro fine for leaving passengers stranded at Italian airports during the volcanic ash crisis.

Ryanair are moaning that the fine is “biased”. Enac have confirmed that Ryanair breached European rules 178 times. The rules state that all passengers flying into or out of the EU with a European airline are entitled to a refund or to be re-routed. Those who chose to be re-routed have the right to food and accommodation while they wait for the next flight.

Ryanair reckon they were not given enough time to contest the allegations before the fine was issued.

Italy’s aviation watchdog has since re-affirmed the legitimacy of the fines.  Ryanair have actually admitted in their statement yesterday that they asked disrupted passengers to submit a claim for reimbursement of hotel expenses.

This did not comply with EU regulations.

Pay up Ryanair!

Ryanair in childish whinging rant about recent airspace closures due to volcanic ash

May 17th, 2010

Ryanair, the World’s most hated airline, are whinging once again about the current system in place to protect airlines from volcanic ash following the most recent disruptions.

London Heathrow and London Gatwick had been affected early on Monday but operator BAA subsequently stated that restrictions were lifted at around 11:00am – a decision which sparked a typically childish whinging moan from Ryanair about it not being fair and that they would stamp their feet and cry until something was done about it.

Ryanair claims the London Volcanic Ash Advisory Centre forecasting is “substantially fictitious”.

Seems somewhat odd that this is the same Ryanair that cancelled flights recently due to “ash” while every other airline flying the same routes was operating as normal. About.com’s Guide to Spain Travel quote somebody from the UK air regulatory industry as saying that “It was entirely a business decision on Ryanair’s part to cease all flights while others were still flying. There was no technical issue that he was aware of.”.

Hmmmm…

Ryanair then added “It would appear that there is one model for air safety for all other UK airports, but when it threatens the opening of Gatwick and Heathrow, these [forecasts] are simply ignored.”

Ryanair is insisting that the UK adopt a system whereby airspace within a 60mi (100km) radius around a volcano is declared hazardous, but airlines are permitted to fly outside of this zone as long as ash is not visibly present. If ash is detected on the airframe after landing, the carrier follows manufacturers’ guidelines.

“There cannot be one safety model for busy London airports, and a different safety model for smaller regional airports” moaned Ryanair chief Michael O’Leary.

Have you ever heard so much drivel in your life? Pathetic.

Ryanair fined 3 million euros by Italian aviation authority for failing in passenger care

May 17th, 2010

Ryanair, the World’s most hated airline, have been fined 3 million euros (£2.5m) for failing to help passengers after cancelling their flights during the volcanic ash crisis.

The Italian civil aviation authority said that it knew of 178 cases where passengers did not receive mandatory assistance, such as food, between 17 and 22 April. This is quite despicable behaviour.

Ryanair are in typical fashion denying the allegations and claim they are “complete rubbish”.

“Ryanair fully complies with EU [Regulation] 261 and has been complimented by the EU,” the spokeswoman said.

Italy’s air agency, Enac, accused Ryanair of failing to provide passengers at Rome’s Ciampino airport with drinks, foods and accommodation as required by European law.

Enac found that most other airlines had managed to meet their obligations despite the difficult circumstances. Ryanair obviously think they are above the law.

Under EU Regulation 261, if a flight is cancelled, those flying with European carriers into or out of the EU have the right to a refund or to be re-routed.

If passengers chose the latter, they have the right to care – such as accommodation and meals – while they wait.