Posts Tagged ‘Hate Ryanair’

Ryanair aircraft aborts takeoff after engine swallows seagull in Italy

Monday, August 23rd, 2010

Ryanair, the World’s most hated airline, have had two engine issues in quick succession, the latest caused by a seagull being ingested into an engine during take-off.

Just earlier today we reported that a Ryanair aircraft had suffered problems that resulted in an engine being shut down in flight whilst on approach to Santander in Spain, the cause of which is not yet determined. This time round, a rogue seagull, fed up with Ryanair’s rip-off hidden charges, decided to dive bomb the plane on take-off and got mashed up by the CFM56 turbofan engine.

The Ryanair Boeing 737-800, registration EI-DAV, was due to fly from Cagliari to Frankfurt Hahn (No where near Frankfurt by the way) with 120 passengers on board. The airplane managed to slow down safely and returned to the terminal on one engine.

At this point you’d think the passengers would be let off the aircraft? Oh no, not with Ryanair. The oh so pleasant airline forced them to remain on board for 4 hours while repairs were looked into. Only when passengers started calling the police demanding they be “freed” did Ryanair finally allow them to get off and then admit the plane was buggered after all and they’d all have to wait for a replacement resulting in passengers arriving in Frankfurt (not actually) about 9 hours late.

Another on-time arrival with Ryanair.

Ryanair aircraft engine shuts down during flight to Spain

Monday, August 23rd, 2010

An engine on an aircraft operated by Ryanair, the World’s most hated airline, has been shut down in mid-air during a flight from Ireland to Spain.

The Ryanair Boeing 737-800, registration number EI-DLV and operating as flight number FR-7152 from Dublin to Santander, was on it’s approach to Santander airport when the crew reported they needed to shut down an engine. The airplane continued into Santander and thankfully arrived in one piece.

A replacement Boeing 737-800 was dispatched to Santander in order to perform the return leg but this resulted in a delay of over 9 hours for the poor passengers waiting to board in Spain.

Passengers were not charged extra for the luxury of a replacement aircraft, as far as we know.

Mr O’Leary was not ingested into the engine and therefore this could not have been a contributing factor to the incident.

Were you on this flight? If you have any stories or photos, please do email us at editor@ihateryanair.co.uk

Ryanair urged to bring in safer boarding procedures following 3yr old girl’s fall from aircraft stairs

Thursday, August 12th, 2010

Ryanair, the Worlds most hated airline, have been urged to conduct a review of their procedures after a three-year-old girl fell off the top of aircraft stairs, through a bloody great big gap, onto the tarmac below.

Sasha Slater, a journalist for the Evening Standard, was carrying her 18-month-old son plus bags, up the steps of the aircraft without any assistance being offered by the cabin crew, at Stansted, in July 2009 when her daughter fell from the stairs.

The Air Accidents Investigation Branch report said Ryanair should ensure assistance was available to passengers with children and with special needs.

Olga was climbing the stairs unaided when she fell through a space between the handrail and the level platform at the top of the steps. She was airlifted to hospital after receiving immediate medical help.

The Air Accidents Investigation Branch (AAIB) report said: “The gap between the extendable handrail and the upper platform of the Boeing 737 airstairs represents a hazard to small children boarding or disembarking the aircraft.”

The modifications proposed by Ryanair after last month’s incident provided “only a limited physical protection against falling”, the AAIB added.

The AAIB recommended that Ryanair review boarding and disembarkation procedures “so that assistance is made available to passengers accompanied by children and those with special needs”.

“I Hate Ryanair” staff have travelled on Ryanair in the past with small children and we found the experience absolutely disgusting. The cabin crew were rude, arrogant and offered no assistance what so ever when it was required.

We don’t think the modifications to procedures that Ryanair are offering are enough and urge parents with children to fly with a proper airline with safer boarding procedures.

Ryanair have passenger arrested for refusing to pay for disgusting sandwich on board flight

Wednesday, July 21st, 2010

Ryanair, the World’s most hated airline, have had a passenger arrested upon arrival at his destination for complaining and refusing to pay for a disgusting sandwich, report VG Nett.

Henry Wolf, 52, was on a flight from Germany to Rygge (somewhere in the middle of nowhere) when he decided to live life on the edge and buy some of the Ryanair in flight food, if one can call it that. He decided to buy the “Freshly Made Premium Sandwich” for 4.50 euros from the airline’s “menu”.

“I thought I’d be a little crazy and buy the one that was described as “freshly made” instead of the one that was described as “normal” for three euros.” said Mr Wolf.

“When I got the sandwich it was so different from that in the menu and was as soft as rubber when I took a bite. I believe it was inedible”, he added.

Mr Wolf called over a stewardess and said that he wanted to return the food and that he would not pay for it. He explained that he would pay for the beer he had ordered and that perhaps he could swap the sandwich for a chocolate muffin.

The stewardess replied that she would report him to the police. We can only imagine that this would be for theft?!?
On arrival, 3 police officers were waiting and arrested him, taking him away for interrogation!

“When the police heard why they had been called they laughed their heads off” said Mr Wolf.

“I’ve traveled a lot, but never experienced anything like it. I think Ryanair overreacted, and that was pretty stupid to contact the police for a sandwich” he said.

Police at Rygge confirmed the somewhat unusual event.

Ryanair passenger seriously injured in accident in Girona

Friday, July 16th, 2010

The Aviation Herald is reporting today that a woman fell from the airstairs from a plane operated by Ryanair, the World’s most hated airline, seriously injuring herself.

The Ryanair Boeing 737-800, registration EI-DAX performing flight FR-9396 from Girona to Leeds with 162 passengers and 6 crew, was boarding for departure, when a female passenger fell through the railing of the integral air stair of the aircraft.

The NTSB reported, that the woman received serious injuries.

The accident is being investigated by Spain’s CIAIAC (Comision de Investigacion de Accidentes e Incidents de Aviacion Civil).

This is not the first time that Ryanair have had problems with the airstair units that they insist on using to save money.

On June 27 last year, a Boeing 737-800 had parked at Dublin Airport following a flight from Krakow. During disembarkation from the rear door the first three passengers emerged from the aircraft onto the mobile air stairs unit. The stairs then partially collapsed.

Investigators for the Air Accident Investigation Unit (AAIU) of the Department of Transport, found the locking mechanism on the unit was creating a “false” lock condition which was sufficient to allow one person to stand on the sliding stair without adverse consequence, but not three.

Read more: http://www.irishexaminer.com/ireland/kfcweyojidoj/rss2/#ixzz0tqQvZS24

Ryanair chief O’Leary forced into humiliating apology over claims that Easyjet’s Stelios was a liar

Thursday, July 15th, 2010

Michael O'Leary, Ryanair's chief executive

Ryanair, the World’s most hated airline, have agreed to pay libel damages to the founder of EasyJet for falsely accusing him of suppressing reports about the company’s performance.

Sir Stelios Haji-Ioannou sued Ryanair because of ads which accused him of stopping publication of weekly reports on EasyJet’s on-time performance. One ad, which showed Stelios with a long nose, called on him to “stop hiding the truth.”

Stelios was no longer in management at EasyJet, but was a non-executive director and major shareholder.

When Stelios protested, Ryanair ran more ads proposing to settle the issue by a sumo wrestling match or a foot race, and calling Stelios a “chicken.”

The ads were published in The Daily Telegraph, The Guardian and on Ryanair’s website in January and February.

Chris Scott, a lawyer representing Stelios, said in court that Ryanair and its chief executive, Michael O’Leary, accepted that Stelios did not lie, had unreservedly apologised and agreed to pay damages and his legal costs.

“This was an unpleasant personal attack on me by a large public company, made worse by the way O’Leary responded to the legal complaints,” Stelios said in a statement. He was not in court Thursday.

Stelios’ representatives said Ryanair had offered 50,100 pounds ($64,200), which Stelios had accepted and would donate to his philanthropic foundation.

Ryanair slammed by ASA for ‘misleading’ newspaper advertisements

Wednesday, July 14th, 2010

Ryanair, the World’s most hated airline, have again been slammed by the Advertising Standards Authority for misleading customers with offers of low fare offers.

The excuse for an airline placed two newspaper adverts offering £10 one-way fares, but with sneaky small print explaining that the offer was subject to “restrictions”.

The ASA investigated the ads after they were tipped off by good old EasyJet. Their report highlights that the ads were indeed “likely to mislead”.

Surprisingly, Ryanair have declined to whinge and moan in reply. Silence is golden eh! They did however attempt a cheap pop at Easyjet for making the complaint. Get a life O’Leary.

The specifics of the complaint surround £10 one-way fares to Gothenburg and Dusseldorf and the extra small print that mentions that the offer is of course not an offer but a standard rip off fare. “Subject to availability and excluded fees and charges” in Ryanair speak.

The ASA agreed with Easyjets complaint and said in its report that readers were likely to believe the £10 deal was a fixed price.

The ASA said: “Because we considered that consumers would understand ‘£10 one way’ to mean that all flights to Gothenburg and Dusseldorf-Weeze were available at £10, and because we had not seen evidence to support that claim, we concluded that the ads were likely to mislead.”

Whinging Ryanair to seek to prevent judge from hearing its cases

Thursday, June 17th, 2010

Ryanair, the World’s most hated airline, will apply next week to prevent a High Court judge hearing any more cases involving the airline on the basis of the views he has expressed about the company in recent actions, including remarks that the truth and Ryanair are “uncomfortable bedfellows”.

Martin Hayden SC, for Ryanair, told Mr Justice Peter Kelly yesterday his client wished the judge not to hear cases involving Ryanair in light of comments made by him in recent proceedings involving the airline.

Mr Hayden made the application as the court was adjourning proceedings in which Ryanair is being sued over its alleged delays in paying airport charges.

Mr Justice Kelly said he would not hear an application made “on the hoof” and it would have to be brought properly through a motion and grounded on affidavit. He returned the matter to next Monday.

Last week, the judge refused to allow Ryanair to appeal to the Supreme Court against his refusal to allow it to bring a judicial review challenge to new charges at Dublin airport. He ruled that Ryanair had failed to advance any point of law of exceptional public importance arising from his refusal which required determination by the Supreme Court, nor had it advanced any public interest grounds for an appeal.

The judge also told Mr Hayden he could not “be serious” in seeking to appeal orders for costs made against it by the judge in light of his findings that Ryanair had seriously misled the court and told untruths to and about the court and to Minister for Transport Noel Dempsey. He remarked at the time that he could have considered jailing orders in light of the untruths told by Ryanair.

The refusal of leave to appeal means Ryanair cannot pursue its bid for a court order aimed at quashing the Commission for Aviation Regulation’s decision last December approving charges for Dublin airport for the period 2010-14.

Mr Justice Kelly had previously refused Ryanair leave to bring a judicial review on grounds that the airline had itself said its preferred and most effective means of dealing with its complaint about charges was through an appeal to the appeals panel.

The judge had also said, given untruths told by Ryanair to and about the court, and to the Minister, that he was driven to conclude “the truth and Ryanair are uncomfortable bedfellows”.

Woman thrown off Ryanair flight ‘for skin condition’

Wednesday, June 16th, 2010

Ryanair, the World’s most hated airline, have thrown a woman off a flight in Spain because cabin crew feared a rash on her arm was contagious, despite assurances from a doctor on the flight that it was not.

A senior flight attendant noticed spots on the arm of Patricia Roa, a 59-year-old Spanish woman, and asked her to leave the plane before take-off at Madrid’s Barajas airport last Wednesday.

Mrs Roa, who has suffered for ten years from prurigo nodularis – an itchy skin condition that is non-contagious – tried in vain to explain the nature of the disease.

A doctor who happened to be on board confirmed the diagnosis and Mrs Roa telephoned her dermatologist who offered to fax the airline a medical certificate giving permission to fly.

But staff refused to listen and order the woman and her daughter off the flight which was bound for Trapani, in Sicily. Five officers from Spain’s civil guard boarded the aircraft to escort them off after the pair refused to go quietly.

“I was told several times that they did not care what the disease was and that as I could not prove it was not contagious I couldn’t fly,” Mrs Roa wrote in a complaint lodged with police against the airline.

Ryanair emergency landing due to low fuel

Tuesday, June 1st, 2010

A Boeing 737-800 operated by Ryanair, the World’s most hated airline, was recently forced into declaring an emergency and landing at an alternate airport due to being too low on fuel.

The Ryanair flight on the 14th May was due to fly between Stansted and Alicante in Spain but ended up landing safely in Valencia, which is about 70 miles away.

Upon it’s initial attempt to land on runway 10 at Alicante Airport (LEAL), the aircraft experienced windsheer and was forced to go around for another try. This time the crew decided to use runway 28 but again experienced similar wind conditions and aborted the landing.

A “Pan” call was made by the pilot to indicate urgency due to the fact that they were now below the final fuel reserve and the aircraft was diverted to Valencia. But on the approach the situation was upgraded to a full emergency by making a “MAYDAY” call.

After the landing, the final fuel quantities were checked and it was found that there was just 440kg in tank 1 and 470kg in tank 2. The central fuel tank was empty.

The crew re-fueled and continued to Alicante where they arrived over 2 hours late.

Thank goodness for the sake of the passengers that this delay resulted in no trumpet fanfare being played!

An investigation by the Spanish Civil Aviation Authorities is underway.

http://www.fomento.es/MFOM/LANG_EN/DIRECCIONES_GENERALES/ORGANOS_COLEGIADOS/CIAIAC/INVESTIGACION/2010/010_2010ENG.htm